FAQ

How much does shipping cost?

We offer free shipping

  • 📍 Shipping To: United Kingdom
  • Order Handling Time: 1 to 2 business days
  • 🚚 Transit Time: 4 to 7 business days
  • 📦 Total Estimated Delivery Time: 5 to 9 business days
  • 💰 Shipping Fees: Free Shipping
  • 🚀 Shipping Methods: Standard and expedited shipping options
  • 🕘 Processing Cutoff Time: 9:00 AM (GMT+00:00) Greenwich Mean Time (London)

How do I cancel my order or change it?

You can cancel or modify your order within 48 hours after placing it. Once an order is processed, changes are not possible.

If your order has already shipped, you can request a return after receiving it. Please contact us for assistance.

30 Day Money Back Guaranteed

We offer a 30-day return policy, meaning you have 30 days from delivery to request a return or exchange.

For returns, the item must be in its original condition, unused, with tags, and in its original packaging.

Once your return is approved, we will provide a return shipping label and refund you within 10 business days of receiving the returned item.

To start a return, contact us at contact@mybeautylondon.co.uk.

How to contact us

You can reach us via: